Смарт-трик pinco, что никто не обсуждает вопрос
Смарт-трик pinco, что никто не обсуждает вопрос
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The player from Portugal had three pending payments of €50 each from December 26th. Despite making additional withdrawals that were approved and paid, the original payments remained pending. The player stated that she had no active bonuses and expressed dissatisfaction with the casino's handling of her withdrawals.
We contacted the casino to clarify the required documents and verify the player's account. Shortly after, the casino resolved the issue and paid the player. The complaint was marked as resolved.
однако аксессуарыГалстукиГоловные уборыБалаклавы как и банданыБейсболки также кепкиКомплектыПанамыШапкиШляпыЗащитные маскиЗонтыОчкиПеналы и кошелькиПерчатки и варежкиВарежкиПерчаткиПлатки как и шарфыПлаткиШарфыРемни вдобавок поясаРюкзакиСумки как и чехлыЧасы
The casino had requested additional documentation for account verification, which the player had provided. Following this, the casino had processed the refund of the player's winnings. The player had confirmed receipt of the refund, and we had marked the complaint as resolved.
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Круглосуточный живой чат, поддержка по электронной почте
The player from Germany has requested a withdrawal just a few days ago. It has been pending since due to ongoing account verification. Player’s complaint has been resolved successfully.
The player from Germany had won €13,000 and encountered issues with the payout. Despite her account having been verified, the casino did not transfer the winnings and did not respond to her emails.
The casino then confirmed that the withdrawal of the disputed amount had been processed and paid, and the player confirmed receipt site of the funds. However, the player reported that their account was subsequently limited for betting and blocked by the casino.
While deposits worked without issue, withdrawals were consistently canceled with no resolution from support. The issue was resolved after the player confirmed receiving the funds. The complaint was marked as 'resolved' by us.
Leute spielt hier nicht das sind abzocker rtp ist richtig runtergeschraubt die sagen wo anders ist gleich die Lügen habe hier viel eingezahlt man gewinnt nix 300€ Einzahlung Spieldauer 15 Minuten leere freispiele vertraut mir Finger früher waren die gut aber seid 2022 Schrott betrug
After she communicated with the Complaints Team, the casino had requested additional documents for account verification. After the necessary documents were provided, the casino had processed the refund. The player confirmed the receipt of her remaining winnings. Thus, the issue had been resolved successfully.
After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the issue was resolved.